How to change DNS server

If you have trouble connecting to the website, try to change the DNS (Domain Name System) to Google Public DNS. DNS is a system that organize and identify domains. We can use a phone book analogy to explain the DNS. Phone book translates a name such as ‘Polish TV Company’ to a phone number, while […]

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How to fix program guide if it doesn’t show list of programs

Program Guide uses time set on the box. Alfabox gets time from the time server that is set in settings. If there is no program guide available then NTP server is not set properly. Follow the instructions below to set up the NTP server Click SET to go to System settings screen. Select Servers and press OK […]

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How to decrease volume

If after turning the Alfabox on, the volume is too high, the Initial volume has to be changed. Follow the steps below to change the initial volume: Press Set on the remote to go to System settings. Select Audio and press OK to confirm. Go to Initial Volume and decrease the number from 100 to 50-60. Use arrows to […]

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How to connect Alfabox UX2 to the Internet via WiFi

After connecting WiFi antenna to your Alfabox, you will see Page loading error on the screen. Follow the instructions to connect Alfabox to the Internet: Select System settings and  press OK on the remote. Select Network and press OK on the remote. Select Wireless (WiFi) and press OK on the remote. Select Auto (DHCP) and click OK on the remote. Find and select your WiFi from the list of all available networks and […]

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Time zone and Time shift settings for AlfaBox.

ALFA BOX Standard Live (GMT: -4 Timeshift: 0) Standard Timeshift (GMT: -4 Timeshift: 8) Plus Live (GMT:-4 Timeshift:0) Plus Timeshift (GMT: -4 Timeshift: 8) Premium Live (GMT: -5 Timeshift: 0) Premium Timeshift (GMT: -5 Timeshift: 8 (EPG – does not correct))

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How to access and watch movies in Videoteka (Alfabox)

VIDEOTEKA – If you have Premium or Family Subscription, you can enjoy movies from our large movie collections. Follow the steps below to access it. In the main menu, select the icon that corresponds to your service, then press OK on the Alfabox remote. Press Exit (Home) on the remote control, select Video and press […]

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Alfabox UX2 packaging

Alfabox (Set-top-box) Alfabox is a multimedia player, which allows not only to watch TV but also to use other applications like YouTube, Sudoku, Facebook etc. Alfabox manual Power adapter Alfabox UX2 – 12V Composite cable (A/V) The composite cable carries audio and video signal. This cable is used to connect Alfabox with the TV Cat5 cable […]

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How to re-install firmware on Alfabox UX2

Follow instructions to install firmware on Alfabox UX2 from the USB drive: Prepare empty USB drive Format the flash drive to FAT32 format.  Usually, it’s the default format. Click here to download firmware to your computer Copy the file to the root of the USB drive Unpack archive so you will see folder “mag254” and inside 2 […]

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Instructions how to optimize video quality on Alfabox

In main Menu choose “PREMIUM” icon and press “OK” on your remote control You will see another screen with channel categories On your remote control press “EXIT” (only once) and another screen will appear Here, you will need to choose “SETTINGS” and press “OK” on your remote control Streaming server The quality of your video depends on the broadcast server. The video will be broadcast […]

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